Privacy Notice

Effective Date: 20 January 2026

Introduction and who we are

inD is a UAE-based entity registered with the Dubai World Trade Centre Authority, that connects specialists all over the world through events, and our network of internationally respected brands helps people to work smarter, make better decisions and grow in thousands of specialist markets.

Data and information are at the heart of what inD does, and we take data privacy seriously. We respect our relationships with customers, clients, visitors, sponsors, exhibitors, contributors, suppliers and colleagues, and the trust they place in us to hold their personal data.

Responsibility for your personal data

This Privacy Notice explains how inD (“we”, “us” or “our”) collect, use and protect personal data across our brands.

International coverage and variation

inD operates in countries across the world, which each have varying data protection laws. This Privacy Notice applies to all inD businesses globally except to the extent a country-specific requirement supplements the notice. These are listed in the country appendices.

What we collect

Depending on your interaction with us, personal data we may collect or process about you when you use our products and services, and that we may receive from other sources includes:
Contact details such as name, email address, postal address and telephone number
Educational, nationality and professional information
Demographic information such as gender, age and birth date
Usernames, passwords, account and phone verification data
Payment information, such as a credit or debit card number or bank account details
Order and purchase history
Comments, feedback, ratings, posts and other content submitted, including survey information and interactions with our chatbots.
Interests and communication preferences including marketing permissions where appropriate
Location information, including zone entry/exit logs and session check-ins, provided through a mobile app, badge scans and Bluetooth beacons
Images, including photographs and video footage, booth activity footage, for example via CCTV or cameras in our mobile apps, or where we require a photograph on an event badge for security purposes, including biometric data for identification, or crime prevention purposes
Audio notes, including interviews, such as via our mobile apps or collected during our events
Information verifying your identity such as passport details to comply with legal obligations in certain countries and to provide visa invitation letters where requested
IP address, website and communication usage information, such as correspondence and details of your use of our websites, or mobile applications and services obtained through cookies or other tracking technologies
Name of accommodation and your travel itinerary when attending one of our events if shared with us for travel arrangement and visa letter arrangement purposes.
Your biography, your professional details and session details when you’re one of our speakers or judges

This personal data relates to the following categories of people:

Prospects, customer contacts, subscribers and users in respect of our services and products
Visitors, sponsors, exhibitors, judges and speakers at our events
Professionals featured in digital and print products, such as senior executive details made available through intelligence products, research, publications
Authors, editors, and reviewers in respect of our publications
Contacts of our service providers and business partners

We may collect this information directly from you when you register for an event or engage with our services and/or platforms. We may also collect this information from third party partners and public sources to the extent permitted by applicable data protection law. In some cases, the data we collect from third parties is provided in a de-identified form and we are only able to connect it to you, if, and when you enter your email address on one of the inD sites.

Sensitive personal information

If collecting or storing your sensitive personal data, such as information relating to health, disability status or religious beliefs, in order to facilitate your attendance at one of our events, we will typically ask for your explicit consent. However, there are some limited situations where this will not occur, such as if you have a serious accident. If this does occur, we will ensure your privacy rights are protected.

In specific and limited situations, we may collect biometric data for identification purposes that are not related to security or health. For instance, this could include AI photo-matching to create an event photo or video gallery for you. In these cases, we will obtain your explicit consent prior to processing your data. If obtaining your consent is not possible, we will take appropriate measures to safeguard your privacy rights.

Data collected by third parties at our events

In some cases, third parties attending our events may collect information about you, for example by taking a photograph of your business card on one of our event mobile apps, or by scanning your visitor badge, or a wristband. We are not the data controller of data collected directly by third parties, cannot access the data and are not responsible for third party use. For further information, please see any relevant third-party privacy notices or the applicable terms of use for the relevant app.

Aggregated or anonymised personal data

In certain instances, your employer or another organisation may provide you with access to our services. In those cases, your employer will only receive aggregate information, and not personal data about your engagement with our services. For example, we may share that a majority of employees registered with us have fulfilled a certain certification course; however, we will not provide employers with information about which of their employees fulfilled a particular course or which employees are open to recruitment opportunities. We do, however, reserve the right to alert your employer or other organisation to your having been banned from our services. These instances will occur only following a breach of our Terms of Service or community standards (i.e., egregious harassment of another member, repeated instances of fraud, etc.).

Children's personal data

Most of our services and products are directed at business professionals and are not intended for children under the age of eighteen. For the majority of our events and services we do not knowingly collect personal data from users in this age group and reserve the right to delete such information if we become aware of having collected it. For a small number of our events, we may collect data of children aged 13 to 17. We do not collect personal data relating to children under the age of 13. If a child from this age group attends one of our events, the data collected will relate to the parent or guardian only.

How and why personal data is used

Product enquiries, sales and administration

If you have made an enquiry about us or our products or services, either online or over the phone, your personal data will be used to respond to the enquiry or to take other steps at your request, prior to you entering into a contract with us.

If you have purchased or registered for one of our products or services, including on a trial basis, we will use your personal data, including bank or card details, to provide you with the product or service, communicate with you about it, handle payments and recover any debts.

Call monitoring for training and quality monitoring purposes

Where one of our sales representatives speaks to you over the phone, the calls may be recorded for training and monitoring purposes.

To include professional information in our products and consulting services

If your professional personal data is relevant to our products and is freely available through public sources, such as a website related to your work or profession, listed directories, press releases, industry publications, or if you provide it to us, to the extent permitted by applicable data protection laws, we may use such personal data in the products we provide to customers, for example in subscription products, research, industry analysis and insights. We may also check your information against the information listed on available databases, to identify and verify your professional status.

If you make an enquiry or engage us to provide consulting services or research/analysis, we will collect information such as your name, country, job title, company information or academic affiliation, postal address, e-mail address and telephone number. We will use your personal data to respond to the enquiry or to fulfil consulting services.

For event and exhibition management

If you participate in one of our events as a speaker, sponsor, exhibitor, judge or attendee, your personal data will be used in connection with the running of the event, to handle payments and recover debts. This includes our legitimate business interests in carrying out logistic, administrative and analytics activities, to ensure our events run smoothly and so that we can offer an improved experience for our customers.

We may also use your personal data to maintain databases that allow us to assess your qualities as a speaker, judge or sponsor/exhibitor, promote events and encourage further engagement at our events, and to request references in certain circumstances.

We may share your personal data with exhibitors at the event you are going to attend, so that they can contact you in advance and arrange to meet with you during the event.

In addition, photos and videos are taken at our events, which may feature attendees, speakers, sponsors, judges or exhibitors. Where we have taken photos and videos at our events that feature you as an attendee, sponsor, judge or exhibitor, to the extent permitted by applicable data protection laws, those photos and videos may be used for promotional purposes. Third parties may also take photographs at our events, for example to maintain a record of stands or exhibitors they have visited. These third parties may also use biometric information from your photograph to identify pictures of you taken during the event and share them with you. Such processing will only occur with your explicit consent. Please note that we are not responsible for the collection or use of images by third parties.

Where events and exhibitions use badge scanning technology, your personal data will be used to identify you at certain access points, such as to access VIP areas, seminars, sessions, entry and exit in other areas of the event. This will provide certain location information. Badges cannot be read remotely.

The personal data obtained from badge scanning will be used for access control, security and analysing visitor traffic with a view to improving the event experience for visitors and others. We may also use de-identified image data taken from cameras and/or location data collected via a mobile phone app and Bluetooth beacons to analyse visitor traffic and/or to assess attendance at particular sessions or presentations. This data may be shared with the relevant exhibitors.

You can also allow your badge to be scanned by event exhibitors. When you do so your contact details will be shared with the relevant exhibitor and used in accordance with the exhibitor’s privacy notice and any other notices or consents you are provided with or given at the event.

We may also use smart tag technology to record and monitor attendance at our live sessions, which removes the need for manual badge scanning when entering and exiting. We will share your personal data with the sponsors of the live sessions, and they may contact you with more information about their product and services. You may opt-out of receiving the smart tag or cease attendance monitoring at any time by informing our registration desk or contacting a member of our event staff.

Where we are hosting and managing a virtual exhibition or event, inD (and any third-party platform provider acting on our behalf) will use your personal data provided during the registration process to host and manage this digital event; and also, for analysing visitor interactions and traffic with a view to improving the event experience for visitors and provide you with a personalised experience.

When you enter virtual spaces, zones or rooms such as an exhibition booth, your personal data may be shared with the sponsor and exhibitor to allow them to engage with you subject to the attendee privacy notice you may have been provided during the registration and login process.

When using our event platform, if you choose to interact with our virtual products (e.g. virtual exhibition booths, download or bookmark companies/ content, attend sessions, watch videos, accept connections and meeting invites) then your information may be shared with the exhibitor or sponsor to allow them to engage with you. They may contact you in line with your indication of interest in their products.

When using our event app, we will be collecting your personal data, including location information, to improve your event experience and offer features such as in-app navigation, notifying you about featured sessions and recommending tailored content matching your interests. We and this event’s sponsors and exhibitors may also use the app data for analytical and marketing purposes. You may opt-out of using our app features by updating your preferences from the app settings.

For marketing

We may use your personal data to send you newsletters, offers or other marketing emails that keep you up to date with our news, events and products that may be of interest. Depending on the nature of your interaction with us and applicable data protection laws, you may have actively given us your consent (i.e. opted in) or we may be entitled to rely on your implied consent or legitimate interests to market to you. The opportunity to opt out of future marketing will always be provided, and you have the right to amend your marketing preferences at any time (see Your Rights section).

In some circumstances, where you have provided your mobile telephone number, we may send marketing SMS/text messages or call you for marketing purposes, in accordance with applicable local laws. We may also send postal mailings with information on new products and events, where we have a lawful basis to do so, and you have provided us with your postal address. Many of our events and products are co-branded or sponsored by third party exhibitors or sponsors. We may share your details with these third-party partners. Where this happens, a clear notice will be provided, and you will have the opportunity to opt out or opt in to such sharing as required by applicable data protection laws. The third-party partner’s use of your details will be in accordance with the notice provided and its privacy notice and is not covered by this Privacy Notice.

For gamification

Gamification describes the incentivisation of user's engagement in non-game contexts and activities by using game-style mechanics. Gamification leverages a user's natural tendencies for competition and achievement by rewarding a user for performing and repeating a specific action (e.g., sign up for an event, view a conference agenda, tag a user in a photo).

When you download and use some of our mobile applications and interact with event-specific capabilities, we may collect information about your behaviour (e.g., view an event guide, check out an event schedule, view attendee profile, send a message, add event session to your schedule) for the purposes of gamification. For each event-related activity that you perform within the mobile application, we will score your activity, compare and rank your activity with the activity information of other users. You are able to see this scoring information and to grant permission to others to see, share, edit, copy, and download that content based on your select settings.

Additionally, some of the gamification features of the mobile application services display some or all your profile information to other mobile application users when you share or interact with specific content. For example, when you add a session to your schedule, we display your profile picture and name next to the session so that other users with access to the session can see who the other attendees are. You are able to control this sharing via your settings, and you may also opt out of gamification at any time.

For our client-facing marketing services

inD will combine the personal data that they collect from you, including much of the information in the “what we collect” section above, with personal data collected from certain trusted third-party sources and use this information to create profiles in order to determine your/your company’s commercial interests.

For example, we will collate the information you provide as part of your registration for events, information you generate in connection with your attendance at events, information obtained by us using first party cookies and tracking technology on our websites and apps and certain information we obtain from third parties (such as data providers) to analyse, segment and determine which marketing segments you fall within.

This information can then be used by, or for the benefit of, our clients in different ways as part of our marketing service offering to enable these clients to undertake tailored and targeted advertising campaigns. Our clients can present individuals with information about products and services that our clients think will be of interest to them via various channels based on the marketing segments we have developed and allocated individuals to. In many cases these advertising campaigns are run by us on behalf of clients without us ever sharing any personal data with the relevant clients (including via marketing emails, and social media channels and our advertising partners who facilitate advertising on third party sites). In other cases, we may provide to client’s information that the client is unable to use to identify you in order for them to instigate their own marketing campaigns. These activities are undertaken based on your consent to receive marketing communications and if you have exercised your rights to opt out of email marketing, you will not be marketed to in connection with the marketing services we provide to clients via any channel.

The activities that we, and our third-party partners, undertake may entail automated and machine learning-based processing of data to analyse or predict behaviours and preferences (e.g. interests in certain content, services and/or at events). The algorithm will identify companies and individuals with similar characteristics to companies and individuals that we know are interested in certain services, generating a similarity score for those clients. We will then enrich the information we hold about companies and individuals and send advertising to prospects based on this analysis.

In social media

We may use your personal data to undertake advertising campaigns on social media platforms such as LinkedIn, Instagram and Facebook in order to provide information about upcoming events or new products and to ensure you only receive relevant advertising about our products and services. We may share your personal data with social media platforms so that you see advertising about our, or our partners’, products and services that we think you will be interested in when you interact with the relevant social media platform. We may also share your personal data with social media platforms to help us present relevant advertising to individuals who the social media platforms determine are likely to have similar interests to you.

We maintain presence on social media platforms, through our company and brand pages. We collect personal data when you interact with us on social media. Please note that these social media platforms may set cookies and other tracking technologies on your device when you visit their pages and when you navigate from their pages.

These platforms may share information with us about your visits to our pages (usually for statistical purposes to see how users interact with our content on social media platforms). The social media platforms are responsible for how they handle your personal data and information about their collection and use of your personal data can be found in their respective privacy notices and cookies notices.

For surveys

We may use your personal data to undertake research surveys for ourselves or on behalf of a third party. This includes your contact information, pseudonymised demographic information and any feedback or answers you provide. Surveys may be carried out digitally or face-to-face.

For customer and prospects management (including analytics and product management)

The personal data held about you, combined with other personal data legitimately obtained and shared with us by third parties or publicly available data, may be used to better understand our customers and their preferences and to improve the products and services delivered. This may include automated profiling and campaign management techniques.

For mobile applications and website analytics

When you visit our websites or use our mobile applications, we may combine session information or other information collected through tracking technologies, whether you are logged in or not, with personally identifiable information to understand and analyse your online experiences, improve the efficiency and operation of our websites or services and determine which events, products and services are likely to be of interest to you.

Where you consent to the use of your location data, certain mobile applications may use location data to assist you to navigate around events and bring exhibitors’ and sponsors’ products to your attention whilst you are using the app.

Our marketing related emails contain a campaign-unique “web beacon pixel” to tell us whether emails are opened, and combined with other technology, to verify any clicks through to links within the email. We may use this information for purposes including determining which of our emails are more interesting and to query whether users who do not open our emails wish to continue receiving them. The pixel will be deleted when you delete the email.

Where you subscribe to an online service, the accompanying emails similarly include a pixel. We track interaction with these emails and our online services to validate attendance for accreditation purposes, to help determine which information is of interest to you and to customise the advertisements seen on our sites.

If you do not wish the pixel to be downloaded to your device, you should choose not to click links that we send or to opt out of email marketing or online events. This information may be connected to your personal identity.

Within online membership communities, bulletin boards and chat areas

You may choose to participate in online membership communities on our sites that allow you to create and publish a profile and other personal data. These communities may provide privacy controls that allow choice in how much of your profile and other information to make public or to share with others within the community. Some platforms also provide membership of wider communities within your industry.

Privacy controls are usually found on the page on which you edit your profile, and each individual is responsible for understanding how those controls work, including default settings, and choosing how the information provided is shared and protected. By participating in these online membership communities, other members of the community may be able to view some of your personal data and you may be contacted by other participants using the information provided.

When you disclose personal data on any public community boards or chat areas on such websites, your personal data can be collected and used by anyone who views that board or area. This may result in unsolicited messages from other participants or other parties, which are outside of our control or responsibility.

However, where you engage with us in customer enquiry chat areas, this is private, and we will use any information provided to help recommend products and/or assist with confirming any order you wish to place.

For enquiries or complaints

Any personal data provided on the Contact Us page or interactive chatbots will be used to provide a response, find a resolution to the complaint or to service the request or enquiry made. The information provided will not be added to the marketing or customer prospect databases of Informa’s operating divisions.

For news alerts

The information collected when you sign up for news alerts is used to provide that service, and to understand the background and interests of our subscriber list.

In providing the service we gather statistics about how many emails are opened, using industry standard technologies including image downloads. This is to help us monitor and improve the news alerts service and information is collected and analysed at an aggregate level only.

With your permission, from time-to-time inD may use your registration details to contact you about the news alerts service. You can unsubscribe from the service at any time using links provided within our emails.

In automated decision-making, including profiling

We use fully automated algorithm-based technologies to personalise dynamic web content based on your explicit and/or implicit interests. General profiling, such as segmentation, is carried out for the purpose of providing a more relevant experience. Additionally, in our publishing business it may be used where your answers to an application to receive a sample inspection copy of a textbook determines whether the request is granted or is implemented in certain cases, to ensure we deliver a timely and reliable service to customers. Automated decision making is never used in any way that produces a legal or similarly significant effect.

When we use these techniques, we use measures to avoid legally discriminatory biases and inaccuracies. These automated processes may result in different content being shown to you.

For fulfillment of our legal obligations including anti-fraud or anti-crime measures and screening

It is industry standard for companies to access and use certain personal data to prevent fraud and other crimes, as may be required by applicable law and regulation and best practice at any given time. If false or inaccurate information is provided and fraud is identified or suspected, details may be passed to fraud prevention agencies and may be recorded by us or by them.

To ensure we comply with international trade sanction laws and regulations, where appropriate customers, vendors and suppliers are screened against applicable sanctions lists.

We may also collect categories of personal data required by local law in order to obtain an event license or to respond to queries or requests made by law enforcement.

How we protect personal data

We recognise the importance of protecting and managing personal data. Your personal data will be treated with the utmost care and security.

We use a variety of physical and technical measures to keep personal data safe and prevent unauthorised access to or use or disclosure of it. Electronic data and databases are stored on secure computer systems with control over who has access to information using both physical and electronic means. Our colleagues receive data protection training and there is a set of detailed security and data protection notices which colleagues are required to follow when handling personal data.

While we take all reasonable steps to ensure that personal data will be kept secure from unauthorised access, we cannot guarantee it will be secure during transmission by you to a website or other services, as we do not control that transmission. We make use of HTTPS (HTTP Secure) whereby the communication protocol is encrypted via Transport Layer Security (TLS) for secure communication over a computer network

International transfer of personal data

Due to the international nature of our business and the technologies required, personal data may be processed by our colleagues, third-party service providers and partners from locations all around the world, whose data protection laws may differ.

We put in place appropriate protections to make sure your personal data remains adequately protected and is treated in line with this notice and applicable data protection laws.

Certain country specific requirements apply to this section, as listed below in the country supplements below.

Cookies

What are Cookies?

Cookies are small text files containing user IDs that are automatically placed on your computer or other device when you visit a website. The Cookies are stored by the internet browser. The browser sends the Cookies back to the website on each subsequent visit, allowing the website to recognise your computer or device. This recognition enables the website provider to observe your activity on the website, deliver a personalised, responsive service and improve the website.

Cookies can be ‘Session Cookies’ or ‘Persistent Cookies’.

Session Cookies allow a website to link a series of your actions during one browser session, for example to remember the items you have added to a shopping basket. Session Cookies expire after a browser session and are therefore not stored on your computer or device afterwards. Persistent Cookies are stored on your computer or device between browser sessions and can be used when you make subsequent visits to the website, for example to remember your website preferences, such as language or font size.

First and Third-Party Cookies

The Cookies placed on your computer or device include ‘First-Party’ Cookies, meaning Cookies that are placed there by us, or by third-party service providers acting on our behalf. Where such Cookies are being managed by third parties, we only allow the third parties to use the Cookies for our purposes, as described in this Cookie Policy, and not for their own purposes.

The Cookies placed on your computer or device may also include ‘Third-Party’ Cookies, meaning Cookies that are placed there by third parties. These Cookies may include third party advertisers who display adverts on our website and/or social network providers who provide ‘like’ or ‘share’ features. They may also include third parties who provide video content which is embedded on our websites (such as YouTube, Vimeo, etc.). Please see the website terms and policies of these third parties for further information on their use of Cookies.

Managing Cookies

You always have a choice over whether to accept Cookies. When you first visit the website and we notify you about our use of Cookies, you can choose not to consent to such use. If you continue to use the website, you are consenting to our use of Cookies for the time being. However, you can choose not to continue accepting Cookies at any later time. In this section, we describe ways to manage Cookies, including how to disable them.

You can manage Cookies through the settings of your internet browser. You can choose to block or restrict Cookies from being placed on your computer or device. You can also review periodically review the Cookies that have been placed there and disable some or all of them.

You can learn more about how to manage Cookies on the following websites: www.allaboutcookies.org and www.youronlinechoices.com.

Please be aware that if you choose not to accept certain Cookies, it may mean we are unable to provide you with some services or features of the Website.

Cookies We Use and Their Purpose

We generally use the following types of cookies:

Essential - Required to use our services.
Functional - For personalization, automatically filled forms, etc.
Analytics - Help us learn how our site is used and how it performs.
Advertising - Helps us and others serve ads relevant to you.
SaleOfInfo - Sale or Share of personal information (for certain US States).
Gcm Advanced - Allowed cookies to support Google Advanced Consent Mode.

Third-party links

Our websites may contain links to other websites. We are not responsible for the privacy practices of these websites and do not accept any liability in connection with their content. We recommend reviewing the privacy notice of each third-party site linked from our websites to determine its use of your personal data.

Who personal data is shared with

As part of a global multinational organisation your information may be shared for specific reasons to provide you with our services and products.

Sharing with inD Parent Companies

Your data may be shared with the Informa Group Companies and DWTC Group Companies for specific purposes. For example, other Informa Group and DWTC Group companies may assist in providing our products and services, carry out internal analysis of the usage of our and their products and services, or where permitted under applicable data protection law, offer relevant products and services which might interest you.

Sharing with Service Providers

We may share your personal data with third parties who assist in providing our products and services and administering our business. These include IT and marketing technology host suppliers, web and data hosting providers, mailing houses, ad servers, logistics and general services contractors, debt collection agencies, onsite health and safety partners, event registration partners, sales platform providers, communication tool providers, stand designers/builders/fitters, suppliers of sponsorship/marketing/PR collateral and other event collaboration partners. Personal data will only be shared with third parties if and to the extent it is necessary for them to provide our products and services to you.

We use web chat services that allow us to connect with you and answer sales and customer services questions quickly and directly. We ensure these service providers protect your data, but these chats are intended to provide quick answers to basic service questions only, and you should not provide any sensitive information, such as bank or credit card details in these chats.

These data processors are bound to compliance through contracts in place that protect the personal data you have shared with us.

Sharing with other Organisations

We may share your personal data, including contact details and product or service interaction with trusted partner organisations for their marketing purposes, in accordance with local data protection laws and where required, with your permissions.

If you use our virtual products, such as online exhibitions, directory sites, or webinars, or if you allow your badge to be scanned at an event, we may share your information with third parties. This usually happens when you interact with them, like visiting a virtual stand, having your badge scanned, or clicking on branded content. In some cases, such as product listing sites, you may contact a supplier or exhibitor directly, and they may respond to you. Some virtual products are sponsored, and in those cases, we share collected data with the sponsor. We will inform you if a product is sponsored at the time of collection.

We may share your personal data with clients and data providers in connection with the marketing services referred to above, who are bound to process that data strictly in compliance with applicable law.

To reorganise or make changes to our business

If we are subject to negotiations for the sale of all or a part of our business to a third party, are sold to a third party or undergo a re-organisation, we may need to transfer some or all of your personal data to the relevant third party or its advisors as part of any due diligence process. Any information that is transferred to that re-organised entity or third party will be used for the same purposes as set out in this notice, or for the purpose of analysing any proposed sale or re-organisation.

In connection with legal or regulatory obligations

We may process your personal data to comply with our legal and regulatory requirements or to respond to regulators where applicable. This may include disclosing your personal data to third parties, the court service and/or regulators or law enforcement agencies in connection with enquiries, proceedings or investigations by such parties anywhere in the world or where compelled to do so.

In some circumstances, we may be legally required to disclose your personal data because a court, the police, another judicial or law enforcement body or government entity has asked us for it.

For events specifically held in regions of the Middle East, we are required by law to supply your personal information, including full name, date of birth, nationality and email to the Dubai Department of Tourism and Commerce Marketing (DTCM) and Abu Dhabi Municipality. These government bodies state that they will not disclose the data to any third parties. We do not accept any liability in this regard.

How long your information is kept

We determine how long personal data is retained based on the following criteria:

Purpose of Collection – We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and business requirements, further details on these purposes can be found in the section above.
Legal & Regulatory Requirements – Certain data must be retained for specific periods to comply with legal, tax, accounting, and regulatory obligations. We will only retain personal data for as long as is necessary and as permitted by applicable laws. The retention period may vary depending on the type of data and applicable regulations. We may also continue to retain your personal data to meet our legal requirements or to defend or exercise our legal rights.
Contractual Obligations – If data is processed as part of a contract, it will be retained for the duration of the agreement and any applicable post-contract period.
Operational and Business Needs – Data may be retained to continue our operational and necessary business requirements under a legitimate interest
User Consent & Preferences – Where processing is based on consent, data is kept until the individual withdraws consent or exercises their rights under data protection laws.
Anonymisation & Deletion – Once the retention period expires, data is securely deleted, anonymised, or aggregated to ensure it is no longer personally identifiable unless further retention is required by law.

These criteria ensure that personal data is retained responsibly, in line with best practices and regulatory obligations.

We may continue to retain this personal data after we have ceased such uses for certain legitimate business purposes. For example, if you have opted out of marketing communications from us, we will retain limited details about you to ensure we can honour your opt-out request.

For further information on inD ’s retention schedule, you can contact our Data Protection Officer at indprivacy@informa.com.

Your rights

inD operates in countries with data protection laws that provide different rights to individuals in respect of access, deletion, rectification and limiting processing of personal data.

In order to understand the specific rights, you may have based on your location, please see the country appendices.

To make a request related to the collection and/or use of your personal data you can contact the inD Privacy team by email indprivacy@informa.com .

Updating your information and marketing preferences

We want you to remain in control of your personal data. We try to ensure the personal data held about you is accurate and up to date. We will always provide the opportunity to unsubscribe or opt out of future marketing communications.

Information on how to unsubscribe or opt out will be provided on every marketing email we send you. However, if at any stage you would like to update and/or correct such personal information, or opt-out of future marketing communications, you can request this by contacting the inD Privacy Team on indprivacy@informa.com .

Contact us

For any questions about this Privacy Notice or our use of your information, you can contact the inD Privacy Team on indprivacy@informa.com .

We hope we will be able to resolve any privacy concerns you may have. However, you always have the right to complain to any supervisory authority or other public body with responsibility for enforcing privacy laws in your country. The contact details for supervisory authorities are provided in the country appendices.

Changes to this Privacy Notice

To keep up with changing legislation, best practice and changes in how we process personal data, we may revise this Privacy Notice at any time. Depending on the nature of the changes, we may update you via email if we have your personal data; or we may update the Notice without notice by posting a revised version on this website. To stay up to date on any changes, check back periodically.

Singapore Appendix

Effective Date: 20 January 2026

This Appendix applies where you provide us with personal data which is subject to the requirements of the Singapore Personal Data Protection Act.

By accessing this website, supplying any information via this website, or continuing to use our services, you agree to all the terms of this Privacy Notice as updated from time to time.

International transfer of personal information

By providing us with personal information, you specifically consent to the transfer of data containing such information outside of Singapore for the purposes described in this Privacy Notice.

Your rights

You have the right to access, correct or update your personal data under Singapore law. If you wish to exercise any of these rights, you may do so at any time by contacting us on indprivacy@informa.com.

Your exercise of these rights is subject to certain exemptions, including where the provision of your personal information might reveal personal information about another individual (where you have made an access request), or where we are satisfied on reasonable grounds that the correction should not be made (where you have made a correction request).

EU Appendix

Effective Date: 20 January 2026

This Appendix applies where the inD Controller you are dealing with is in the EU or UK or where an inD Controller outside the EU or UK provides services to you if you live in the EU or UK.

How and why we use personal information

There are a number of legal grounds under which the use of personal information under UK and EU data protection laws is justified and we are required to set out the grounds of such use in this Privacy Notice. An explanation of the scope of the principal grounds that justify our use is set out below.

Consent: where you have consented to our use of your information (you will have been presented with a consent form in relation to any such use and may withdraw your consent through contacting us on indprivacy@informa.com.
Contract performance: where your information is necessary to enter into or perform our contract with you.
Legal obligation: where we need to use your information to comply with our legal obligations.
Legitimate interests: where we use your information to achieve a legitimate interest and our reasons for using it outweigh any prejudice to your data protection rights.
Legal claims: where your information is necessary for us to defend, prosecute or make a claim against you, us or a third party.

International transfer of personal information

Certain countries outside the European Economic Area (EEA) and UK have been approved by the European Commission as providing essentially equivalent protections to EEA and UK data protection laws and therefore no additional safeguards are required to export personal information to these jurisdictions. In countries which have not had these approvals, we will either ask for your consent to the transfer or transfer it subject to contractual terms that impose equivalent data protection obligations directly on the recipient (as approved by the relevant local authority), unless we are permitted under applicable data protection law to make such transfers without such formalities.

Your rights

If you have any questions in relation to our use of your personal information, contact us. Under certain conditions, you may have the right to require us to:

Provide you with further details on the use we make of your information
Provide you with a copy of information that you have provided to us
Update any inaccuracies in the personal information we hold
Delete any personal information that we no longer have a lawful ground to use
Where processing is based on consent, to withdraw your consent so that we stop that particular processing
Cease direct marketing to you
Where we undertake wholly automated decision making which results in the creation of a legal obligation or a similar significant impact, you may request that we provide information about the decision-making methodology and ask us to verify that the automated decision has been made correctly. We may reject the request, as permitted by applicable law, including when providing the information would result in a disclosure of a trade secret or would interfere with the prevention or detection of fraud or other crime. However, generally in these circumstances we will verify that the algorithm and source data are functioning as anticipated without error or bias or if required by law adjust the processing
Object to any processing based on the legitimate interests ground unless our reasons for undertaking that processing outweigh any prejudice to your data protection rights
Restrict how we use your information whilst a complaint is being investigated

Your exercise of these rights is subject to certain exemptions to safeguard the public interest (e.g., the prevention or detection of crime) and our interests (e.g., the maintenance of legal privilege). If you exercise any of these rights, we will check your entitlement and respond in most cases within a month.

We hope to resolve any privacy concerns you may have. If you are not happy with our response, or you believe that your data protection or privacy rights have been infringed, you can complain to any supervisory authority or other public body with responsibility for enforcing privacy laws.

In the UK, the UK Information Commissioner’s Office regulates and enforces data protection law. Their procedures can be found at https://ico.org.uk/.

In Italy, the Garante per la protezione dei dati personali regulates and enforces data protection law. Their procedures can be found at https://www.garanteprivacy.it/home.

In Germany, the Federal Commissioner for Data Protection and Freedom of Information (BfDI - Bundesbeauftragter für den Datenschutz) regulates and enforces data protection law. Their procedures can be found at https://www.bfdi.bund.de/DE/Home/home_node.html.